Privacy policy
PadelArc works without an account and without an internet connection. Your matches stay on your device. PadelArc shows no advertising and does not track you. Your matches leave your device only when you choose the private backup or the shared scoreboard. To show PadelArc Pro and to check if you bought it, the app uses a random code, not your name, your Apple ID or your Google account.
Who is responsible for your data?
PadelArc decides how the personal data on this page is used. In law, this makes PadelArc the data controller. Write to support@padelscoretracker.com with any question about this policy or about your rights.
What does PadelArc collect at the start?
No personal data. When you install PadelArc and score a match, the app asks for no account and no permission. Your matches, your player names and your progress stay on your device.
When the app opens, it asks RevenueCat for the PadelArc Pro offers and checks if you bought Pro. For this, the app makes a random code for your device. The code is not linked to your name, your email address, your Apple ID or your Google account.
If you back up your iPhone, that backup can include your matches. That backup belongs to you and to Apple, not to PadelArc.
On an Android phone, Android Backup can copy your matches to the private app area of your own Google Drive. Your phone encrypts that copy with your screen lock. That backup belongs to you and to Google, not to PadelArc. You turn Android Backup on or off in the settings of your phone.
What does PadelArc keep on your device?
| Data | Why PadelArc keeps it | Where it is kept |
|---|---|---|
| Your matches and every point in them | To show the live score, the history and your progress | Your device only |
| Player names you type | To name the teams and the standings | Your device only |
| Your settings | Vibration, the double-tap setting, the display settings and the option that keeps the screen on | Your device only |
| Your sign-in, if you sign in | To open your private backup | The secure storage on your device |
What happens when you sign in with Apple?
Sign in with Apple is optional. It exists only so that you can keep a private backup of your own matches.
PadelArc asks Apple for no name and no email address. Apple confirms your sign-in and gives PadelArc a code for you that works only in this app. PadelArc scrambles that code in a way that cannot be reversed, and it keeps only the result. Nobody can turn the result back into your Apple ID.
The app then keeps your sign-in in the secure storage on your device.
The Android app has no sign-in and no private backup. It uses Android Backup, as the section above explains.
What does the private backup contain?
The private backup holds a copy of your own matches. That copy contains the player names you typed and the matches you played. A backup can be up to 4 MB.
Only you can open your backup, when you are signed in. You can replace it, delete it or delete your whole account from inside the app.
What does the shared scoreboard send?
The shared scoreboard is optional. You start it yourself, for one match at a time.
When it is on, the app sends the current score to PadelArc online, so that the people you invited can see it. This contains the score, the serving team, the match settings and the player names you typed. Viewers can watch the score, but they cannot change it.
PadelArc keeps the shared match online, so that a device can connect again after it loses signal. PadelArc deletes it 30 days after its last change. A viewer invitation stops working 24 hours after you send it. You can cancel an invitation at any time, and every viewer then loses the score immediately.
What happens when you buy PadelArc Pro?
PadelArc Pro is optional. Scoring works without it.
Apple takes the payment through your Apple Account. PadelArc never sees your name, your email address or your card. Apple sends a record of the purchase: the product, the date, the country of the store and, for a monthly plan, the renewal state.
RevenueCat keeps this record for PadelArc, under the random code of your device, so that Pro opens on your devices and Restore Purchases works. PadelArc uses the record only to give you Pro. It does not use it for advertising and it does not share it with anyone for marketing.
You cancel a monthly plan in your Apple Account settings. Apple keeps its own records of your purchases under its own privacy policy.
On an Android phone, Google Play takes the payment through your Google account, in the same way. Google sends a record of the purchase to PadelArc: the product, the date, the country of the store and, for a monthly plan, the renewal state. PadelArc never sees your name, your email address or your card. You cancel a monthly plan in the Google Play app, under Payments and subscriptions. Google keeps its own records of your purchases under its own privacy policy.
What happens when you send feedback?
"Send feedback" in the app opens an email in your own mail app. You see the full email before you send it, and you can change or delete any part of it. Under your message, the email shows the app version, your plan, the model of your device, its system version and its language. These facts help us answer you. The email also shows your email address, because you send it.
PadelArc uses the email only to answer you and to fix problems. Delete it from your mail app if you change your mind before you send it.
What about health data?
An Apple Watch workout is optional. If you allow it, the watch shows your heart rate and your active energy during the match, and it can save the workout to Apple Health.
Health data never leaves your watch, and PadelArc never sends it anywhere. It is not part of the private backup, and it is not part of the shared scoreboard. You can refuse or remove the permission in the Health app, and scoring continues to work.
A Wear OS workout is optional too. If you allow it, the watch reads your heart rate and your active energy through Health Services on the watch, and shows them during the match. The watch asks for the permission only on the workout page. This data never leaves your watch. PadelArc does not save it to Health Connect and does not send it anywhere. You can remove the permission in the settings of your watch, and scoring continues to work.
Does PadelArc track you?
No. PadelArc shows no advertising, and it does not measure how you use the app. It contains no code from advertising companies or from companies that measure app use.
PadelArc does not ask for permission to track you, because it does not track you.
Does PadelArc store your IP address?
No. When you sign in, PadelArc scrambles your IP address in a way that cannot be reversed. It uses the result only to stop too many sign-in attempts from one place. It never saves the address itself.
Cloudflare, the company that hosts PadelArc online, handles IP addresses to deliver the service. Every internet service does this.
Which other companies handle your data?
| Company | What it does for PadelArc | What it handles |
|---|---|---|
| Apple | Delivers the app and runs Sign in with Apple | Your Apple ID, which PadelArc never sees, and the confirmation of your sign-in |
| Cloudflare | Hosts the shared scoreboard, the private backup and this website, and passes on the emails to support | The shared matches, the private backups, the visits to this website and the emails to support |
| RevenueCat | Keeps the record of PadelArc Pro purchases | The random code of your device, the record of your purchase, the country of your store and the app version |
| Delivers the Android app, takes Google Play payments and holds the support mailbox | Your Google account, which PadelArc never sees, the record of a Google Play purchase and the emails that you send to support |
No other company handles your data for PadelArc. PadelArc does not sell, rent or share your data with any other company for marketing.
How long does PadelArc keep data?
| Data | How long |
|---|---|
| Matches on your device | Until you delete them |
| A shared match | 30 days after its last change |
| A viewer invitation | 24 hours, or until you cancel it |
| An unfinished sign-in | 5 minutes |
| Your private backup | Until you delete it or delete your account |
| The record of a PadelArc Pro purchase | As long as the law on accounts and taxes needs it, or until you ask us to delete it |
| An email to support | As long as we need it to answer you, or until you ask us to delete it |
What is the legal basis?
UK and EU data protection law (the GDPR) needs a legal reason for each use of personal data. PadelArc uses two reasons. The first is contract: you ask for the private backup, the shared scoreboard or PadelArc Pro, and they cannot work without your data. The second is legitimate interests: the limit on sign-in attempts keeps the service available and stops misuse.
Your Apple Watch or your Wear OS watch uses health data on the watch itself, with the permission that you give. PadelArc never receives it.
What are your rights?
You can see, correct, export and delete your data at any time.
- See and export. The app exports all your matches to a file that you can open and keep.
- Correct. You can edit player names and correct any point in the list of points.
- Delete. In Settings, you can delete all your data after you confirm. On an iPhone, if you signed in, the same screen deletes the backup and your account.
- Object and limit. Stop the shared scoreboard, or sign out, and the optional use of your data stops.
Write to support@padelscoretracker.com if you want help with any of these. If you live in the United Kingdom or in the European Union, you can also complain to your data protection authority.
Does your data leave your country?
Cloudflare works around the world and can handle a request in a place near you. Apple runs its own systems for Sign in with Apple and for payments. Google runs its own systems for Google Play payments. RevenueCat keeps purchase records in the United States. When data leaves the United Kingdom or the European Economic Area, these companies use the legal protections that UK and EU law approve.
Is PadelArc for children?
PadelArc is a sports app for everyone, and it is not made for children under 13. It collects no personal data at the start. PadelArc does not knowingly create an account for a child under 13. Write to us if you think that this happened, and we will delete the account.
How will you know if this policy changes?
The effective date at the top of this page changes when the policy changes. An important change will also appear in the notes for the next app update. The current version always applies.
Common questions
Does PadelArc need an account?
No. You can start a match and keep your full history without an account. On an iPhone, Sign in with Apple is optional, and PadelArc uses it only for the private backup. The Android app has no sign-in.
Does PadelArc track me or show advertising?
No. PadelArc shows no advertising, and it does not measure how you use the app. It does not track you.
What happens when I buy PadelArc Pro?
Apple or Google takes the payment. The store tells PadelArc only that you bought Pro, never your name, your email address or your card. RevenueCat keeps the record of your purchase for PadelArc, under a random code and not under your name.
Does PadelArc sell my data?
No. PadelArc does not sell, rent or share your data with any other company for marketing.
What does PadelArc learn about me if I sign in with Apple?
Almost nothing. PadelArc asks Apple for no name and no email address. It keeps only a scrambled version of the code that Apple gives to PadelArc for you. Nobody can turn that version back into your Apple ID.
Where does my heart rate data go?
It stays on your watch. Heart rate and active energy appear during an optional workout on an Apple Watch or a Wear OS watch. PadelArc never sends health data anywhere.
How do I delete everything?
Open Settings in the app, then delete all your data. If you use the private backup, you can also delete the backup and your whole account on the same screen.
How long does a shared scoreboard last?
A viewer invitation stops working 24 hours after you send it. PadelArc deletes the shared match 30 days after its last change. You can cancel an invitation at any time.
Does PadelArc store my IP address?
No. When you sign in, PadelArc scrambles your IP address in a way that cannot be reversed. It uses the result only to stop too many sign-in attempts. It never saves the address itself.
How do you contact us?
Email support@padelscoretracker.com. You can also read the support page and the terms of use.